These Terms of Service ("Terms") are a legal contract between you and SnapMind AI LLC, a Florida limited liability company ("SnapMind", "we", "us", "our"), governing your access to and use of the SnapMind™ AI website (usesnapmind.com), our mobile application, the AI Coach feature, and any related content, programs, or services (collectively, the "Service").
By creating an account or otherwise using the Service, you agree to these Terms, the Privacy Policy, and (where applicable) the Liability Waiver and the Parent / Legal Guardian Consent. If you do not agree, do not use the Service.
The Service is not available to anyone under the age of 13. You must be at least 13 years old to create an account or otherwise use the Service.
Ages 13 to 17. Users between the ages of 13 and 17 may use the Service only with verified parental or legal-guardian consent obtained through SnapMind's Parent / Legal Guardian Consent process. The parent or legal guardian becomes the account holder of record and is responsible for the minor's use of the Service. By submitting consent, the parent or legal guardian agrees to these Terms on behalf of themselves and the minor.
Adult users (18+). By using the Service, you represent that you are at least 18 years old (or are 13 to 17 with the parental consent described above), have the legal capacity to enter into these Terms, and are not barred from using the Service under any applicable law.
SnapMind AI provides a digital fitness, recovery, nutrition, and mental-performance platform. The Service includes structured training and conditioning programs, mobility and recovery content, nutrition educational content, the AI Coach feature, optional purchased programs, and (for school and athletic-program team bundles) a coach-side dashboard.
Not medical, dietetic, or psychological care. The Service is for general educational and informational purposes only. It is not medical advice, individualized prescriptive nutrition advice from a Registered Dietitian, psychotherapy, or any service that requires a licensed professional. The Service does not replace your relationship with your coaches, trainers, or licensed healthcare providers. See Section 8.
Updates and changes. We may modify, update, add, or discontinue features at any time. We will not materially reduce the core functionality of paid features during a paid period without notice.
To use most features of the Service you must create an account. You agree to provide accurate, current, and complete information at signup, to keep that information up to date, and to safeguard your password. You are responsible for all activity that occurs under your account.
You may not share your account credentials, allow another person to use your account, or use another person's account without permission. Notify us immediately at hunter@usesnapmind.com if you suspect unauthorized access to or use of your account.
We may suspend or terminate accounts that show signs of credential sharing, automated access, or other violations of these Terms.
Before using the Service for the first time, every user must sign the SnapMind Liability Waiver and Assumption of Risk. The Waiver is presented at the end of signup and must be completed before any feature is unlocked, including the free AI Coach tier. For minor users (ages 13 to 17), the Waiver must be signed by the parent or legal guardian on the minor's behalf, alongside the Parent / Legal Guardian Consent.
The Waiver is a separate document. These Terms incorporate the Waiver by reference. If there is a conflict between these Terms and the Waiver on a release-of-liability matter, the Waiver controls.
Coaches, athletic departments, schools, booster clubs, and similar organizations may purchase a Team Bundle to authorize a roster of athletes to access the Service. Team Bundle purchases are governed by a separate Master Service Agreement between SnapMind and the purchasing customer.
Each athlete signing up under a Team Bundle still creates an individual account, accepts these Terms and the Privacy Policy, and (where applicable) signs the Liability Waiver and the Parent / Legal Guardian Consent. Team Bundle purchase does not waive any of those individual requirements.
Individual program purchases. Individual program purchases are processed through Gumroad (or another third-party payment processor we may use) and are subject to that processor's terms in addition to these Terms. Unless otherwise stated at the point of sale or required by law, individual program purchases are non-refundable.
Subscriptions. Some Service features are sold on a subscription basis. Subscription fees are billed in advance for the period stated at signup. Subscriptions automatically renew at the end of each period unless cancelled before renewal. You may cancel a subscription at any time in your account settings or by contacting us. Cancellation takes effect at the end of the then-current paid period. We do not refund pre-paid subscription fees on cancellation, except where required by law.
Team Bundle pricing. Team Bundle pricing and payment terms are set in the applicable Master Service Agreement and Order Form.
Taxes. Stated prices are exclusive of any applicable sales, use, or similar taxes, which you are responsible for paying.
You agree not to do any of the following:
Misuse content. Share, resell, sublicense, redistribute, post, or publicly display purchased content; copy or reproduce program content beyond your personal use; or remove proprietary notices or marks.
Reverse engineer or scrape. Reverse engineer, decompile, disassemble, scrape, crawl, or attempt to extract source code or content of the Service; use any automated means (bots, scripts, AI agents not authorized by us) to access the Service; or attempt to circumvent any technical protection.
Misuse the AI Coach. Attempt to elicit content that violates these Terms or applicable law; use the AI Coach to generate harmful, hateful, defamatory, sexually explicit, or violent content, including any content sexualizing or harming minors; impersonate the AI Coach as a licensed professional; or attempt to bypass the AI Coach's safety guardrails.
Disrupt the Service. Interfere with the operation, security, or integrity of the Service; introduce malware; perform denial-of-service or load-testing attacks; or probe for vulnerabilities without our prior written authorization.
Unlawful or harmful use. Use the Service for any unlawful purpose or in violation of any applicable law, regulation, or third-party right; harass, threaten, or harm any other user; or impersonate any person or organization.
Misrepresent eligibility. Misrepresent your age, identity, parental status, or authority, including authority to bind a school, district, athletic program, or booster organization to a Team Bundle.
We may suspend or terminate your access, and pursue any other available remedies, if we determine in our reasonable judgment that you have violated this Section 7.
SnapMind is not a medical service. The Service is provided for general educational and informational purposes only. The content of the Service is not medical advice, diagnosis, or treatment.
Consult a physician. Consult a qualified physician before beginning any training program, nutrition protocol, recovery routine, or change to your physical activity, especially if you are pregnant, have a medical condition or injury, are recovering from surgery, or are taking medication. Stop and seek medical attention immediately if you experience pain, dizziness, shortness of breath, chest discomfort, or any other unusual symptom during use of the Service.
Assumption of risk. You assume all risks of injury and other consequences associated with use of the Service, in addition to and consistent with the SnapMind Liability Waiver and Assumption of Risk.
No guarantee of results. Individual results vary. We do not guarantee any specific performance, fitness, recovery, or body-composition outcome.
The AI Coach is an automated software feature, not a licensed professional. It generates responses using artificial intelligence. Output may be incorrect, incomplete, outdated, or not applicable to your specific situation.
Not advice. The AI Coach does not provide medical, dietetic, psychological, legal, or financial advice. The AI Coach is configured with safety guardrails that route certain categories of question, including potential medical emergencies, suicidal ideation, signs of disordered eating, and similar safety-critical topics, to professional resources rather than answering them. Do not rely on the AI Coach for safety-critical decisions.
Processing. Conversations with the AI Coach are processed by our AI provider (Anthropic) per our Privacy Policy.
Use at your own discretion. You use AI Coach output at your own risk. You are responsible for evaluating the accuracy, completeness, and appropriateness of any AI Coach output before acting on it.
Our IP. The Service, including software, content, programs, AI Coach output, designs, marks, and documentation, is owned by SnapMind AI LLC or our licensors and is protected by copyright, trademark, and other laws. No license to our intellectual property is granted to you except as expressly set forth in these Terms.
License to you. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Service, and to use any program content you have lawfully purchased, for your own personal, non-commercial use.
User-generated content. If you submit any content to the Service (including AI Coach prompts, feedback, or suggestions), you grant SnapMind a perpetual, worldwide, royalty-free, sublicensable license to use, modify, store, and create derivative works of that content for the purpose of operating, improving, and promoting the Service. You retain ownership of your content.
Feedback. Suggestions and improvement ideas you provide to us are non-confidential and may be used by us without restriction or compensation.
We respect intellectual property rights. If you believe content available through the Service infringes your copyright, send a notice meeting the requirements of the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)) to our designated agent:
Hunter Carver, SnapMind AI LLC. 7901 4th St N, Suite 300, St. Petersburg, FL 33702. Email: hunter@usesnapmind.com.
We will respond to valid notices in accordance with the DMCA. Repeat infringers' accounts will be terminated.
EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPMIND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT THE AI COACH WILL ALWAYS PROVIDE CORRECT, COMPLETE, OR USEFUL OUTPUT. THE SERVICE IS NOT MEDICAL, DIETETIC, PSYCHOLOGICAL, LEGAL, OR FINANCIAL ADVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPMIND AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS (US$100).
The limitations in this Section 13 do not apply to the extent prohibited by applicable law, including any liability that cannot be limited by law.
You agree to indemnify, defend, and hold harmless SnapMind, its members, officers, employees, and agents from any claim, demand, suit, proceeding, or expense (including reasonable attorneys' fees) arising out of or relating to: your use or misuse of the Service; your violation of these Terms, the Privacy Policy, the Liability Waiver, or any other agreement with us; your violation of any applicable law or third-party right; your provision of false information; or content you submit through the Service.
You may terminate your account at any time by deleting it through your account settings or by emailing hunter@usesnapmind.com. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.
Effect of termination. On termination, your right to use the Service ends immediately. Your access to purchased program content will end at the end of any then-current paid period. Your data is handled per the Privacy Policy. Records of signed Liability Waivers and Parent / Legal Guardian Consents are retained permanently as legal evidence per the Privacy Policy.
Survival. Sections that by their nature should survive termination, including Sections 7, 10, 11, 12, 13, 14, 16, 17, 18, and 19, survive termination of these Terms.
We may modify the Service or these Terms at any time. Material changes to these Terms will be reflected by an updated effective date at the top of this page. For material changes that affect your rights or obligations, we will provide reasonable advance notice, by email, through the Service, or by similar means, before the changes take effect.
Your continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not accept the revised Terms, stop using the Service.
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to personal jurisdiction in those courts.
To the maximum extent permitted by law, you waive your right to a trial by jury in any action or proceeding arising out of or relating to these Terms.
Entire agreement. These Terms, together with the Privacy Policy and (where applicable) the Liability Waiver, the Parent / Legal Guardian Consent, and any Master Service Agreement, constitute the entire agreement between you and SnapMind on the subject matter and supersede all prior agreements, communications, and understandings, written or oral.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of the right to enforce it later.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the original intent.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control.
Notices. We may give notice to you by email, through the Service, or by other reasonable means. Notices to us must be sent to hunter@usesnapmind.com or by mail to SnapMind AI LLC, 7901 4th St N, Suite 300, St. Petersburg, FL 33702.
Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
Questions about these Terms or your account, or to send legal notices:
Email: hunter@usesnapmind.com
Mail: SnapMind AI LLC · 7901 4th St N, Suite 300 · St. Petersburg, FL 33702