These Terms of Service ("Terms") are a legal contract between you and SnapMind LLC, a Florida limited liability company ("SnapMind", "we", "us", "our"), governing your access to and use of the SnapMind website (usesnapmind.com), our mobile application, automated features feature, and any related content, programs, or services (collectively, the "Service").
By creating an account or otherwise using the Service, you agree to these Terms, the Privacy Policy, and (where applicable) the Liability Waiver and the Parent / Legal Guardian Consent. If you do not agree, do not use the Service.
1. Eligibility and Age
The Service is not available to anyone under the age of 13. You must be at least 13 years old to create an account or otherwise use the Service.
Ages 13 to 17. Users between the ages of 13 and 17 may use the Service only with verified parental or legal-guardian consent obtained through SnapMind's Parent / Legal Guardian Consent process. The parent or legal guardian becomes the account holder of record and is responsible for the minor's use of the Service. By submitting consent, the parent or legal guardian agrees to these Terms on behalf of themselves and the minor.
Adult users (18+). By using the Service, you represent that you are at least 18 years old (or are 13 to 17 with the parental consent described above), have the legal capacity to enter into these Terms, and are not barred from using the Service under any applicable law.
2. Description of the Service
SnapMind provides a digital fitness, recovery, nutrition, and mental-performance platform. The Service includes structured training and conditioning programs, mobility and recovery content, nutrition educational content, automated features feature, optional purchased programs, and (for school and athletic-program team bundles) a coach-side dashboard.
Not medical, dietetic, or psychological care. The Service is for general educational and informational purposes only. It is not medical advice, individualized prescriptive nutrition advice from a Registered Dietitian, psychotherapy, or any service that requires a licensed professional. The Service does not replace your relationship with your coaches, trainers, or licensed healthcare providers. See Section 8.
Updates and changes. We may modify, update, add, or discontinue features at any time. We will not materially reduce the core functionality of paid features during a paid period without notice.
3. Account Registration and Security
To use most features of the Service you must create an account. You agree to provide accurate, current, and complete information at signup, to keep that information up to date, and to safeguard your password. You are responsible for all activity that occurs under your account.
You may not share your account credentials, allow another person to use your account, or use another person's account without permission. Notify us immediately at michael.donovan@usesnapmind.com if you suspect unauthorized access to or use of your account.
We may suspend or terminate accounts that show signs of credential sharing, automated access, or other violations of these Terms.
4. Liability Waiver and Assumption of Risk
Before using the Service for the first time, every user must sign the SnapMind Liability Waiver and Assumption of Risk. The Waiver is presented at the end of signup and must be completed before any feature is unlocked, including the free automated features tier. For minor users (ages 13 to 17), the Waiver must be signed by the parent or legal guardian on the minor's behalf, alongside the Parent / Legal Guardian Consent.
The Waiver is a separate document. These Terms incorporate the Waiver by reference. If there is a conflict between these Terms and the Waiver on a release-of-liability matter, the Waiver controls.
5. Team Bundles
Coaches, athletic departments, schools, booster clubs, and similar organizations may purchase a Team Bundle to authorize a roster of athletes to access the Service. Team Bundle purchases are governed by a separate Master Service Agreement between SnapMind and the purchasing customer.
Each athlete signing up under a Team Bundle still creates an individual account, accepts these Terms and the Privacy Policy, and (where applicable) signs the Liability Waiver and the Parent / Legal Guardian Consent. Team Bundle purchase does not waive any of those individual requirements.
6. Purchases, Subscriptions, and Refunds
Individual program purchases. Individual program purchases are processed through Gumroad (or another third-party payment processor we may use) and are subject to that processor's terms in addition to these Terms. Unless otherwise stated at the point of sale or required by law, individual program purchases are non-refundable.
Subscriptions. Some Service features are sold on a subscription basis. Subscription fees are billed in advance for the period stated at signup. Subscriptions automatically renew at the end of each period unless cancelled before renewal. You may cancel a subscription at any time in your account settings or by contacting us. Cancellation takes effect at the end of the then-current paid period. We do not refund pre-paid subscription fees on cancellation, except where required by law.
Team Bundle pricing. Team Bundle pricing and payment terms are set in the applicable Master Service Agreement and Order Form.
Taxes. Stated prices are exclusive of any applicable sales, use, or similar taxes, which you are responsible for paying.
7. Acceptable Use
You agree not to do any of the following:
Misuse content. Share, resell, sublicense, redistribute, post, or publicly display purchased content; copy or reproduce program content beyond your personal use; or remove proprietary notices or marks.
Reverse engineer or scrape. Reverse engineer, decompile, disassemble, scrape, crawl, or attempt to extract source code or content of the Service; use any automated means (bots, scripts, AI agents not authorized by us) to access the Service; or attempt to circumvent any technical protection.
Misuse automated features. Attempt to use any automated feature to generate content that violates these Terms or applicable law, or to circumvent its limits.
Disrupt the Service. Interfere with the operation, security, or integrity of the Service; introduce malware; perform denial-of-service or load-testing attacks; or probe for vulnerabilities without our prior written authorization.
Unlawful or harmful use. Use the Service for any unlawful purpose or in violation of any applicable law, regulation, or third-party right; harass, threaten, or harm any other user; or impersonate any person or organization.
Misrepresent eligibility. Misrepresent your age, identity, parental status, or authority, including authority to bind a school, district, athletic program, or booster organization to a Team Bundle.
We may suspend or terminate your access, and pursue any other available remedies, if we determine in our reasonable judgment that you have violated this Section 7.
7a. Community and User Content
Parts of the Service let you post content other people can see: comments on posts, questions and form checks, community wins, private circle check-ins, profile names and bios, and messages to a coach. This section governs all of it.
Zero tolerance. There is no tolerance for objectionable content or abusive users on SnapMind. Objectionable content includes anything obscene, pornographic, sexually explicit, hateful, harassing, threatening, bullying, violent, defamatory, discriminatory, or intended to demean a person or a group, anything that sexualizes or endangers a minor, anything that promotes self-harm, disordered eating, or illegal drugs, and spam, scams, or impersonation. An abusive user is anyone who directs that content at another person or who posts it repeatedly.
We remove it and we remove the account. We review every report within 24 hours. When we find a violation we remove the content and, for anything targeted at another person or repeated after a warning, we permanently eject the account and hide everything it posted. Ejection is at our sole discretion and needs no prior notice.
Filtering. Content you submit is screened automatically before it is published. Submissions containing language on our blocked list are refused at the moment you send them and never reach another user.
Reporting content. Every piece of content another person posted carries a Report control. In the SnapMind Training app, open the options control on a post comment, a question, a community win, a circle check-in, or a coaching message and choose Report. Reporting a piece of content also hides it from your own view immediately. Reports reach us directly and we act on them within 24 hours. You can also email michael.donovan@usesnapmind.com.
Blocking a user. Every Report control sits next to Block this person. Blocking someone removes all of their content from your feeds, discussions, wins, circles and messages instantly, stops them from seeing yours, and notifies us so we can review their account. You can block as many people as you want, and you never have to tell us why.
Your responsibility. You are solely responsible for the content you post. You represent that you own it or have the rights to post it, and that it does not violate these Terms or any law. We do not pre-approve user content and we are not responsible for content posted by other users, but we may remove any content at any time, with or without notice, at our sole discretion.
If your account is ejected. You will see a notice the next time you open the app and you will not be able to post. Ejection ends your right to use the Service under Section 15. If you believe we made a mistake, email michael.donovan@usesnapmind.com and a person will review it.
8. Health and Fitness Disclaimer
SnapMind is not a medical service. The Service is provided for general educational and informational purposes only. The content of the Service is not medical advice, diagnosis, or treatment.
Consult a physician. Consult a qualified physician before beginning any training program, nutrition protocol, recovery routine, or change to your physical activity, especially if you are pregnant, have a medical condition or injury, are recovering from surgery, or are taking medication. Stop and seek medical attention immediately if you experience pain, dizziness, shortness of breath, chest discomfort, or any other unusual symptom during use of the Service.
Assumption of risk. You assume all risks of injury and other consequences associated with use of the Service, in addition to and consistent with the SnapMind Liability Waiver and Assumption of Risk.
No guarantee of results. Individual results vary. We do not guarantee any specific performance, fitness, recovery, or body-composition outcome.
9. Automated features
SnapMind uses automated processing for a few tasks you start yourself: building and adjusting a training week in SnapMind Training, estimating a meal from a description or photo, and reading a roster, schedule, or workout out of a file or photo for a coach to review. These features generate suggestions with software, not a licensed professional. Output may be incorrect, incomplete, or unsuitable for you; review it before relying on it. They do not provide medical, dietetic, psychological, legal, or financial advice, and they do not chat. Content you submit to them is processed by our AI provider (Anthropic) as described in our Privacy Policy. The automated features chat feature was retired on September 17, 2026.
10. Intellectual Property
Our IP. The Service, including software, content, programs, automated feature output, designs, marks, and documentation, is owned by SnapMind LLC or our licensors and is protected by copyright, trademark, and other laws. No license to our intellectual property is granted to you except as expressly set forth in these Terms.
License to you. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Service, and to use any program content you have lawfully purchased, for your own personal, non-commercial use.
User-generated content. If you submit any content to the Service (including feedback, or suggestions), you grant SnapMind a perpetual, worldwide, royalty-free, sublicensable license to use, modify, store, and create derivative works of that content for the purpose of operating, improving, and promoting the Service. You retain ownership of your content.
Feedback. Suggestions and improvement ideas you provide to us are non-confidential and may be used by us without restriction or compensation.
11. Copyright and DMCA
We respect intellectual property rights. If you believe content available through the Service infringes your copyright, send a notice meeting the requirements of the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)) to our designated agent:
Michael Donovan, SnapMind LLC. 7901 4th St N, Suite 300, St. Petersburg, FL 33702. Email: michael.donovan@usesnapmind.com.
We will respond to valid notices in accordance with the DMCA. Repeat infringers' accounts will be terminated.
12. Disclaimer of Warranties
EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPMIND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT THE AUTOMATED FEATURE WILL ALWAYS PROVIDE CORRECT, COMPLETE, OR USEFUL OUTPUT. THE SERVICE IS NOT MEDICAL, DIETETIC, PSYCHOLOGICAL, LEGAL, OR FINANCIAL ADVICE.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPMIND AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS (US$100).
The limitations in this Section 13 do not apply to the extent prohibited by applicable law, including any liability that cannot be limited by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless SnapMind, its members, officers, employees, and agents from any claim, demand, suit, proceeding, or expense (including reasonable attorneys' fees) arising out of or relating to: your use or misuse of the Service; your violation of these Terms, the Privacy Policy, the Liability Waiver, or any other agreement with us; your violation of any applicable law or third-party right; your provision of false information; or content you submit through the Service.
15. Termination
You may terminate your account at any time by deleting it through your account settings or by emailing michael.donovan@usesnapmind.com. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.
Effect of termination. On termination, your right to use the Service ends immediately. Your access to purchased program content will end at the end of any then-current paid period. Your data is handled per the Privacy Policy. Records of signed Liability Waivers and Parent / Legal Guardian Consents are retained permanently as legal evidence per the Privacy Policy.
Survival. Sections that by their nature should survive termination, including Sections 7, 7a, 10, 11, 12, 13, 14, 16, 17, 18, and 19, survive termination of these Terms.
15a. Text Messaging (SMS) Terms
Program description. SnapMind offers an SMS text notification program for school and club athletic programs. With their express consent, coaches, staff, players, and parents receive text notifications about their own team: game-day and event reminders, schedule changes, practice and lift reminders, and team announcements sent by their coach or program administrator.
Opt-in. You will only receive text messages if you provide your mobile number and give express consent inside your SnapMind account, as described at usesnapmind.com/text-alerts.html. Consent to receive text messages is not a condition of any purchase or of using the Service.
Message frequency. Messaging frequency may vary and depends on your program's activity. Message and data rates may apply. Check with your mobile carrier for details about your plan.
Cancellation. You can cancel the SMS service at any time by texting STOP to any message from us. After you send STOP, we will send one final confirmation of your unsubscription and you will no longer receive SMS messages from us. To rejoin, sign up again through your SnapMind account or reply START.
Help. If you are experiencing issues with the messaging program, reply HELP to any message for assistance, email support@usesnapmind.com, or visit usesnapmind.com/text-alerts.html.
Carriers. Carriers are not liable for delayed or undelivered messages.
Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, sold to, or rented to any third parties. See our Privacy Policy (section "Text Messages (SMS/MMS)") for how we handle your information.
16. Changes to the Service or These Terms
We may modify the Service or these Terms at any time. Material changes to these Terms will be reflected by an updated effective date at the top of this page. For material changes that affect your rights or obligations, we will provide reasonable advance notice, by email, through the Service, or by similar means, before the changes take effect.
Your continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not accept the revised Terms, stop using the Service.
17. Governing Law, Venue, and Jury Waiver
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to personal jurisdiction in those courts.
To the maximum extent permitted by law, you waive your right to a trial by jury in any action or proceeding arising out of or relating to these Terms.
18. General
Entire agreement. These Terms, together with the Privacy Policy and (where applicable) the Liability Waiver, the Parent / Legal Guardian Consent, and any Master Service Agreement, constitute the entire agreement between you and SnapMind on the subject matter and supersede all prior agreements, communications, and understandings, written or oral.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of the right to enforce it later.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the original intent.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control.
Notices. We may give notice to you by email, through the Service, or by other reasonable means. Notices to us must be sent to michael.donovan@usesnapmind.com or by mail to SnapMind LLC, 7901 4th St N, Suite 300, St. Petersburg, FL 33702.
Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
19. Contact
Questions about these Terms or your account, or to send legal notices:
Email: michael.donovan@usesnapmind.com
Mail: SnapMind LLC · 7901 4th St N, Suite 300 · St. Petersburg, FL 33702